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Case Study

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Web Design for a Hair Salon

27 January 2020 | Location: South West | Project Value: Under £5k

 

Eden Hair Salons, a growing chain of hair salons based in the Midlands, reached out to us for help with their website. Known for their top-notch services, including everything from haircuts and colour to bespoke treatments, Eden has built a solid reputation in the industry. They even reached the prestigious L’Oreal Men’s Colour Finals in 2019, which speaks volumes about their commitment to quality. Check them out at www.edenhairsalons.co.uk!

When Eden Hair Salons came to us, their vision was clear: they wanted a website that not only reflected the quality of their service but could also grow alongside the business as they expanded into more locations. Sounds exciting, right? Here’s how we worked together to create a scalable, user-friendly website that met both their current and future needs.

Understanding Eden Hair Salon’s Needs: A Growing Business

The first step in any project is getting to know the client. Eden Hair Salons had a great vision, and we took the time to understand their current setup and what they envisioned for the future. Although they had two locations at the time, they had plans for expansion. The website needed to reflect that future growth and be flexible enough to add more locations as the business evolved.

After discussing their goals, we knew that the website had to have a modern, responsive design while also staying true to the unique qualities of the Eden Hair brand. This was not just about showcasing their services but ensuring the site could accommodate an expanding business model. So, we got to work!

Eden Hair Salons Website

Creating a Flexible, Scalable Website

For this project, we used WordPress as the platform. Why? It’s flexible, scalable, and user-friendly—perfect for a business that might grow quickly and need a website that can evolve with it.

WordPress also gave Eden Hair the ability to manage the website content themselves. With an easy-to-use content management system (CMS), Eden Hair’s team can update their services, locations, and other information on their own without needing any technical knowledge. Plus, the site is built to be responsive, so it looks great whether you’re browsing from a desktop, tablet, or smartphone.

But we didn’t stop there. We made sure the website could accommodate future needs, such as eCommerce, online bookings, and gift vouchers. These were all on the horizon for Eden Hair Salons, but we knew that launching these features too soon wouldn’t be ideal for the business.

Preparing for Online Booking & Gift Vouchers

While online booking and selling gift vouchers were exciting possibilities, we wanted to make sure Eden Hair was ready to handle these features smoothly. For example, launching an online gift voucher system might sound great, but if the staff aren’t ready to accept and validate vouchers properly, it could create a frustrating experience for customers. Our approach was to wait until Eden Hair was ready to roll out these features. We made sure the website was designed with flexibility in mind, allowing them to add these services whenever they were ready to manage them internally.

With WooCommerce and other plugins, Eden Hair can easily expand into eCommerce when the time is right. The platform is incredibly flexible, which means they don’t have to worry about outgrowing it as the business grows.

A Website That’s Ready to Scale & Reflects the Brand

One of the key benefits of using WordPress for Eden Hair’s website was its ability to grow with them. The website was built to scale up as they added new locations, services, or features. Eden Hair Salons is known for its exceptional customer service, attention to detail, and commitment to quality. Their website had to reflect these same values. During the design process, we made sure that the website aligned with their modern, sophisticated aesthetic while also being user-friendly. After all, the website is often the first-place potential clients will interact with the brand, so we wanted it to make a lasting impression.

The sleek design showcases Eden’s expertise, with a clean layout that allows their services to shine. We also made sure to include features like client testimonials, portfolio images, and easy access to important information like location and contact details.

Woman with hairdresser in Hair Salon

The Outcome: A Happy Client and a Website That Works

At the end of the day, Eden Hair Salons was thrilled with their new website. They now have a modern, flexible platform that not only supports their current business but can scale as they grow. Whether they’re adding a new location, launching online booking, or selling gift vouchers, the website is ready for whatever comes next.

If you’re a growing business and need a website that can adapt to your needs, Eden’s story is a great example of how flexibility and scalability should be at the core of your web design. At the same time, we always believe in launching features when you’re truly ready, so the customer experience is top-notch.

Ready to Grow Your Business Online?

If Eden Hair’s journey sounds familiar and you’re ready to take your business online, we’re here to help! Whether you’re just starting out or looking to grow your existing business, we can build a website that grows with you.

From eCommerce features and online booking systems to showcasing your unique services and values, our team is here to help you create a website that’s perfect for your business. Get in touch today and let’s start planning your website’s next big chapter!

Update 2025

Here’s the best part: when COVID-19 hit, it threw a curveball at many businesses, including Eden Hair Salons. The pandemic caused them to temporarily reduce to one location. Luckily, their website was built with scalability in mind. As the business adjusted to the new reality, we could easily scale down the website to reflect the change in operations. It was a smooth transition, and the website was able to reflect their new business model without a hitch. The beauty of the modular design we implemented means that when Eden Hair is ready to scale back up as their expansion plans kick off again, their website will be ready for the next chapter.